GuidesLate payments

What if customers pay late in a cash flow forecast?

Use the forecast to see what happens if a key customer pays one or more weeks late.

Short video guideBusiness owners, bookkeepers, and advisors reviewing receivables

Test late customer payments before cash gets tight

Move expected receipt dates to see which late customer payments create cash pressure.

  • Move customer receipts by one, two, or four weeks to see the cash impact.
  • Check payroll, GST, and supplier bills around the delayed receipt.
  • Prioritise chasing the invoices that change the cash answer.

Source video: What if customers pay late?

Start with the customer receipts that matter

Not every late invoice creates the same cash risk.

Start with the receipts that hold the forecast together: larger invoices, customers with uncertain payment timing, or payments expected before payroll, GST, rent, or supplier runs.

Move the expected receipt date

Test the delay on the date cash is expected to arrive.

Move the customer payment by one week, two weeks, or longer, then review the low point in the forecast. The question is whether the business still has enough cash when the receipt lands late.

Prioritise follow-up from the cash impact

The invoices to chase first are the ones that change the cash decision.

  • Which delayed receipt creates the lowest cash point?
  • Which payment must arrive before payroll, GST, or a supplier run?
  • Which customer follow-up would remove the most cash pressure?

How Budgee tests late customer payments

Budgee keeps customer receipts in the same forecast as bills, payroll, GST, and bank balances, so delayed payment timing can be tested in context.

  • Move expected receipt dates when customer timing changes.
  • Review the future cash balance after each delayed-payment scenario.

Use Budgee for short-term cash flow forecasting

See how Budgee turns Xero data into a practical forecast you can update, test, and discuss without rebuilding spreadsheets.